Shipping & Delivery

Terms

Purchases are for US addresses only. Currency is in USD.

Customers with Established Harken Accounts

Please note that this is a retail site only.  If you have an established account with Harken, please call your Customer Service Representative to place your order.  Prices are retail on this site and sales tax will be charged as outlined below with no credit for pricing or sales tax given afterwards if you place the order through this website.

Shipping Your Harken Order

Harken processes and ships orders Monday through Friday. If the item is in stock, we’ll ship one to two business days after we receive your order. Orders placed on Friday, Saturday, or Sunday will ship the following Monday or Tuesday. Click here for our Harken shipping schedule. Shipping options include:

• UPS Ground (1 to 7 days) Free on orders over $100.00. 
• UPS Blue (2 day service)
• UPS Red (overnight service)

Time-Sensitive Orders

Last-minute gift shopping for your favorite sailor? Desperately need that block for this weekend’s regatta? 

Don’t panic, just call or email us before you place that rush order. Our expert Customer Service Team will work with you to figure out the best way to expedite your order. Call them at (262) 691-3320, or email customerservice@harken.com.

Back Orders

If an item is back-ordered, we’ll contact you by email or phone. Just let us know if you would like us to ship the item as soon as it’s available (it will be worth the wait!) or if you’d like to cancel your order for a refund.

Cancellations

Call Harken Customer Service at (262) 691-3320 to cancel your order. We will make every effort to cancel it. However, orders that have already shipped can’t be canceled. Freight charges will apply to returns. 

Returns/Exchanges

Please call or email Harken Customer Service if you have any questions or concerns about your shipment.  (262) 691-3320 email customerservice@harken.com.  

If you need to return an item, send it to:

Harken, Inc.
Attn: E-Commerce Returns Dept
N15W24983 Bluemound Rd.
Pewaukee, WI 53072

For prompt credit, include a copy of your e-commerce invoice or packing slip and the reason for your return. (Sorry, shipping charges are not refundable.)

If the return is an exchange for items that total more than the original order, please include your credit card number with the expiration date and 3-digit security code. Freight will be charged on exchanges or returns.

Clearance items: all sales final.

Sales Tax

State sales tax is charged for shipments into California, Florida, Idaho, Illinois, Kentucky, New Jersey, Rhode Island, and Wisconsin. For orders delivered to Florida, Kentucky, New Jersey, Rhode Island, and Wisconsin, sales tax will also be charged on freight.

If you have an established account with Harken, please place your order with your Customer Service Representative so your order is not taxed.  If you place the order through this website, it will be taxed and no credit will be given afterwards.

Shipping Schedule

Orders ship from Pewaukee, Wisconsin USA. Please select Ground shipping for orders in Wisconsin.  

Shipping Schedule

Closing Schedule - No Shipping