Shipping & Delivery

Terms

Purchases are for US addresses only. Currency is in USD.

Shipping Your Harken Order

Harken processes and ships orders Monday through Friday. If the item is in stock, we’ll ship one to two business days after we receive your order. Orders placed on Friday, Saturday, or Sunday will ship the following Monday or Tuesday. Click here for our Harken shipping schedule. Shipping options include:

  • UPS Ground (1 to 7 days) Free on orders over $50.00. 
  • UPS Blue (2 day service)
  • UPS Red (overnight service)

Time-Sensitive Orders

Last-minute gift shopping for your favorite sailor? Desperately need that block for this weekend’s regatta? 

Don’t panic, just call or email us before you place that rush order. Our expert Customer Service Team will work with you to figure out the best way to expedite your order. Call them at (262) 691-3320, or email customerservice@harken.com.

Back Orders

If an item is back-ordered, we’ll contact you by email or phone. Just let us know if you would like us to ship the item as soon as it’s available (it will be worth the wait!) or if you’d like to cancel your order for a refund.

Cancellations

Call Harken Customer Service at (262) 691-3320 to cancel your order. We will make every effort to cancel it. However, orders that have already shipped can’t be canceled. Freight charges will apply to returns. 

Returns/Exchanges

Please call or email Harken Customer Service if you have any questions or concerns about your shipment.  (262) 691-3320 email customerservice@harken.com.  

If you need to return an item, send it to:

Harken, Inc.
Attn: E-Commerce Returns Dept
N15W24983 Bluemound Rd.
Pewaukee, WI 53072

For prompt credit, include a copy of your e-commerce invoice or packing slip and the reason for your return. (Sorry, shipping charges are not refundable.)

If the return is an exchange for items that total more than the original order, please include your credit card number with the expiration date and 3-digit security code. Freight will be charged on exchanges or returns.

Clearance items: all sales final.

Sales Tax

State sales tax is charged for shipments into California, Florida, Illinois, Maryland, New Jersey, Rhode Island, and Wisconsin. For orders delivered to Wisconsin, Rhode Island, and New Jersey, sales tax will also be charged on freight.

Shipping Schedule

Orders ship from Pewaukee, Wisconsin USA. Please select Ground shipping for orders in Wisconsin.  

Shipping Schedule

 
UPS GROUND/MAIL
UPS BLUE
UPS RED
Order Submitted By: Ships By Receive Within Ships By Receive By Ships By Receive By
Sunday 11:59 PM CST   Monday - Tuesday 1-5 days Monday Wednesday Monday Tuesday
Monday 11:59 PM CST   Tuesday - Wednesday 1-5 days Tuesday Thursday Tuesday Wednesday
Tuesday 11:59 PM CST   Wednesday - Thursday 1-5 days Wednesday Friday Wednesday Thursday
Wednesday 11:59 PM CST   Thursday - Friday 1-5 days Thursday Monday Thursday Friday
Thursday 11:59 PM CST   Friday - Monday 1-5 days Friday Tuesday Friday Monday
Friday or Saturday 11:59 PM CST  Monday - Tuesday 1-5 days Monday Wednesday Monday Tuesday

Orders ship from Pewaukee, Wisconsin.
Expedited orders shipping to Alaska and Hawaii will require an additional business day

Closing Schedule - No Shipping

Harken is closed several times a year. Orders submitted on those days will be processed and shipped within 2 business days. Please be aware that ship times can be affected by UPS's closing schedule as well.

For items that are time sensitive please contact Harken customer service at 262-691-3320 or email customerservice@harken.com for more detailed ship dates and times.

Memorial Day - Closed May 26, 2014
Independence Day - Closed July 4, 2014
Labor Day - Closed September 1, 2014
Thanksgiving - Closed November 27 & 28, 2014
Christmas - Closed December 24 & 25, 2014
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