Terms
Purchases are for US addresses only. Currency is in USD.
Shipping Your Harken Order
Harken processes and ships orders Monday through Friday. If the item is in stock, we’ll ship one to two business days after we receive your order. Orders placed on Friday, Saturday, or Sunday will ship the following Monday or Tuesday. Click here for our Harken shipping schedule. Shipping options include:
- UPS Ground (1 to 7 days) Free on orders over $50.00.
- UPS Blue (2 day service)
- UPS Red (overnight service)
Time-Sensitive Orders
Last-minute gift shopping for your favorite sailor? Desperately need that block for this weekend’s regatta?
Don’t panic, just call or email us before you place that rush order. Our expert Customer Service Team will work with you to figure out the best way to expedite your order. Call them at (262) 691-3320, or email customerservice@harken.com.
Back Orders
If an item is back-ordered, we’ll contact you by email or phone. Just let us know if you would like us to ship the item as soon as it’s available (it will be worth the wait!) or if you’d like to cancel your order for a refund.
Cancellations
Call Harken Customer Service at (262) 691-3320 to cancel your order. We will make every effort to cancel it. However, orders that have already shipped can’t be canceled. Freight charges will apply to returns.
Returns/Exchanges
Please call or email Harken Customer Service if you have any questions or concerns about your shipment. (262) 691-3320 email customerservice@harken.com.
If you need to return an item, send it to:
Harken, Inc.
Attn: E-Commerce Returns Department
N15W24983 Bluemound Road
Pewaukee, WI 53072
For prompt credit, include a copy of your e-commerce invoice or packing slip and the reason for your return. (Sorry, shipping charges are not refundable.)
If the return is an exchange for items that total more than the original order, please include your credit card number with the expiration date and 3-digit security code. Freight will be charged on exchanges or returns.
Closeout items are not returnable. Closeout items can be exchanged with 15 days of purchase.
Sales Tax
State sales tax is charged for shipments into California, Florida, Illinois, Maryland, New Jersey, Rhode Island, and Wisconsin. For orders delivered to Wisconsin, Rhode Island, and New Jersey, sales tax will also be charged on freight.
Shipping Schedule
Orders ship from Pewaukee, Wisconsin USA. Please select Ground shipping for orders in Wisconsin.
Shipping Schedule
| |
UPS GROUND/MAIL
|
UPS BLUE
|
UPS RED
|
| Order Submitted By: |
Ships By |
Receive Within |
Ships By |
Receive By |
Ships By |
Receive By |
| Sunday 11:59 PM CST |
Monday - Tuesday |
1-5 days |
Monday |
Wednesday |
Monday |
Tuesday |
| Monday 11:59 PM CST |
Tuesday - Wednesday |
1-5 days |
Tuesday |
Thursday |
Tuesday |
Wednesday |
| Tuesday 11:59 PM CST |
Wednesday - Thursday |
1-5 days |
Wednesday |
Friday |
Wednesday |
Thursday |
| Wednesday 11:59 PM CST |
Thursday - Friday |
1-5 days |
Thursday |
Monday |
Thursday |
Friday |
| Thursday 11:59 PM CST |
Friday - Monday |
1-5 days |
Friday |
Tuesday |
Friday |
Monday |
| Friday or Saturday 11:59 PM CST |
Monday - Tuesday |
1-5 days |
Monday |
Wednesday |
Monday |
Tuesday |
Orders ship from Pewaukee, Wisconsin.
Expedited orders shipping to Alaska and Hawaii will require an additional business day
|
Closing Schedule - No Shipping
Harken is closed several times a year. Orders submitted on those days will be processed and shipped within 2 business days. Please be aware that ship times can be affected by UPS's closing schedule as well.
For items that are time sensitive please contact Harken customer service at 262-691-3320 or email customerservice@harken.com for more detailed ship dates and times.
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| Inventory - Closed January 9 through 11, 2013 |
| Memorial Day - Closed May 27, 2013 |
| Independence Day - Closed July 4, 2013 |
| Labor Day - Closed September 2, 2013 |
| Thanksgiving - Closed November 28 & 29, 2013 |
| Christmas - Closed December 24 & 25, 2013 |
